Privacy Policy

Last Updated: [Insert Date]

Welcome to Tonies® by ToysForChild.com! We’re committed to protecting your family’s privacy while providing magical storytelling experiences. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases from our collections like Back to School, Bedtime Tonies, or Greatest Hits.

1. Information We Collect

To create the best experience for your family, we may collect:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase from our BY AGE or TOYS & BOOKS collections.
• Account Information: Username, password, and preferences if you create an account for faster checkout.
• Transaction Data: Purchase history, products viewed, and payment method details (though we never store full credit card numbers).
• Technical Information: IP address, browser type, device information, and cookies data to improve our website.
• Communication Data: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information to:

• Process your orders for Tonies®, Cases Bags, and other products
• Provide customer support from our Nashville-based team
• Improve our website and product offerings
• Send order confirmations and shipping updates
• Personalize recommendations based on your browsing of HOT SALE items or other collections
• Prevent fraud and ensure payment security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (like PayPal), shipping, and website operations.
• Legal Compliance: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, customer information may be transferred.
• With Your Consent: We’ll never sell your data to third parties for marketing without your permission.

4. Data Storage and Security

Your family’s security is our priority:

• All transactions are protected with 256-bit SSL encryption
• We’re PCI DSS compliant for payment processing
• We never store full credit card numbers on our servers
• Data is stored on secure servers with limited access
• We implement regular security audits and updates

While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

You have control over your information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing emails at any time
• Account Management: Update preferences in your account settings

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences and shopping cart items
• Analyze website traffic and improve performance
• Provide personalized product recommendations
• Support secure checkout processes

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features.

7. International Data Transfers

As we ship globally (excluding some remote areas), your data may be processed outside your country. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While our Tonies® products are for children, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this policy occasionally.

Thank you for trusting Tonies® with your family’s storytelling adventures. We’re honored to be part of creating magical moments of connection and imagination!